Client Value Executive

TransUnion • Chicago, IL

1d • Remote

About The Position

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

Requirements

• 3 - 5 years sales experience with direct interaction with business customers
• Bachelor’s degree in business or related field (preferred)
• Experience effectively and efficiently researching and addressing account issues
• Strong business acumen
• Strong problem solving skills
• Ability to navigate within a matrixed environment to identify appropriate resources
• Financial Services experience in order to articulate TransUnion's value proposition
• Previous experience with data and insights (preferred)

Nice To Haves

• Bachelor’s degree in business or related field (preferred)
• Previous experience with data and insights (preferred)

Responsibilities

• Collaborate with Client Executive in overall management of accounts to ensure client satisfaction
• Consult with Industry Executives, product owners and other matrix partners for opportunity development
• Responsible for updating various aspects of the sales opportunity in SalesForce
• Responsible for product implementation work with client
• Communicate with client users on a regular cadence to identify gaps in product usage or resolve issues
• Responsible for revenue expansion through upsell/cross-sell opportunities
• Responsible for gathering Voice of User feedback (competitive insight, use cases) and inform Client Executive as needed
• Work closely with Sales Support team to ensure account information is up to date and execute on client requests and reporting

Benefits

• TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups.
• Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level