Client Transportation Specialist

Visiting Angels Columbus West • Columbus, OH

15d

About The Position

The Client Transportation Specialist is responsible for safely and reliably transporting clients from their homes to medical appointments, therapy sessions, community activities, errands, or other approved destinations. This role supports the mission of our in-home health care agency by ensuring clients maintain independence, access essential services, and travel in comfort and dignity. This position is on an as needed basis.

Requirements

• Valid driver’s license with a clean driving record.
• Valid auto insurance
• Reliable, punctual, and dependable work habits.
• Friendly, patient, and professional communication skills.
• Ability to assist clients with mobility, including wheelchairs or walkers.
• Must pass background and driving record checks.

Nice To Haves

• Experience working with seniors or individuals with disabilities (preferred).

Responsibilities

• Provide safe, punctual, and courteous transportation for clients to and from scheduled destinations.
• Assist clients with entering and exiting the vehicle and/or their home, offering mobility support as needed.
• Maintain a clean, well-organized, and safe vehicle environment.
• Communicate professionally with clients, caregivers, and agency staff regarding schedules, delays, or concerns.
• Follow established routes and schedules while remaining flexible to client needs.
• Adhere to all traffic laws, safety regulations, and agency driving policies.
• Document transportation activities, mileage, client interactions, and incident reports accurately.
• Respect client confidentiality and uphold all HIPAA and agency privacy standards.
• Report vehicle maintenance needs, safety issues, or client concerns promptly.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees