Client Test Strategy Consultant

UnitedHealth Group•Eden Prairie, MN

3d•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. This position requires strong experience in direct client facing role, managing client relationship, expectations, results, and issue resolution. This position requires sound ability to facilitate through customer issues, functional issues, and business decisions. This position should also be focused on gaining consensus with cross-functional team members to identify the best business solution possible to improve our readiness processes.

Requirements

5+ years of experience in a fast paced strategic environment that includes technical design, business process analysis, business application implementation and associated skills
Matrix partner management experience
Experience facilitating across functional team through major process and business changes
Experience utilizing data to influence key process decision makers
Experience using excellent judgment, problem resolution, team building, negotiation, conflict resolution, budgeting, decision-making, & experience working under continual deadline pressure
Experience effectively using time management & scheduling skills
Experience risk planning skills & risk identification, quantification, & response planning
Experience working in multiple areas of business
Intermediate level proficiency or better in MS Office (Excel, Word, PowerPoint)

Nice To Haves

Experience performing trending and statistical analysis to make tough business decisions
RxClaim experience
MS Project
MS Visio
Proven ability to motivate and influence

Responsibilities

Gain a deep understanding of functional areas across OptumRx to facilitate internal and client facing cross-functional discussions, decision-making and issue resolution related to client functional and end-to-end testing
Own client facing Master Test Strategy development, support internal and external executive governance reporting throughout implementation and post go-live support period
Lead in internal and external cross-functional call forums in support of test readiness activities including requirements, test planning, test execution, and defect management
Own, drive, and continually improve processes and capabilities related to internal and external end-to-end testing
Participate in governance forum in support of end-to-end testing during onboarding and renewal process of new and existing clients