Client Support Specialist – Work From Home

American Income Life Insurance Company•Portland, OR

18d•Remote

About The Position

We’re seeking a driven, people-focused individual to join a well-established organization that has supported families across North America for more than six decades. As our organization grows, we’re adding new team members who are ready to learn, lead, and play an important role in serving our members. Role Overview Help members understand their benefit options in a clear, simple way Respond to inquiries and walk clients through their available programs Stay informed about updates to products, services, and coverage options Review choices with clients to ensure they select solutions that fit their needs and budget

Requirements

Background in customer service, sales, or a related field is helpful
Ability to create trust and build strong relationships
Strong organizational skills and the ability to handle multiple tasks
Professionalism, reliability, and a positive approach
Confident verbal and written communication

Responsibilities

Help members understand their benefit options in a clear, simple way
Respond to inquiries and walk clients through their available programs
Stay informed about updates to products, services, and coverage options
Review choices with clients to ensure they select solutions that fit their needs and budget