Client Support Specialist – WFH
About The Position
We’re adding a committed, people-focused professional to our expanding benefits team. For more than 65 years, our organization has partnered with families across North America, and we’re looking for someone who’s ready to contribute to that legacy while building a long-term career. Position Highlights Communicate with members to help them understand their benefit options Offer clear guidance and walk clients through available programs Keep informed about product updates and evolving service offerings Review coverage choices with members to identify practical, affordable solutions
Requirements
- Previous experience in customer-facing roles is an advantage
- Strong relationship-building abilities
- Comfortable handling multiple tasks with consistent accuracy
- Professional attitude and dependable work habits
- Clear, confident communication in both writing and conversation
Responsibilities
- Communicate with members to help them understand their benefit options
- Offer clear guidance and walk clients through available programs
- Keep informed about product updates and evolving service offerings
- Review coverage choices with members to identify practical, affordable solutions
Benefits
- In-depth training and ongoing mentorship
- Weekly compensation
- Additional bonuses for strong performance
- Long-term residual income potential
- Company-sponsored travel rewards
- Fully remote work setup
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
