Client Support Specialist

DDB SolutionsPiqua, OH

About The Position

The Client Support Specialist plays an important role in maintaining communication between DDB Solutions and its customers. This role focuses on coordination, follow-up, and accurate information management. Candidates with strong organizational skills and a professional communication style are encouraged to apply. DDB Solutions promotes internal growth and values individuals who bring initiative and attention to detail to their role.

Nice To Haves

  • Strong written and verbal communication skills
  • Basic computer proficiency
  • Ability to multitask in a structured setting
  • Professional demeanor and reliability

Responsibilities

  • Respond to client inquiries via phone and email
  • Confirm appointments and service details
  • Maintain accurate client records in internal systems
  • Coordinate scheduling between field teams and customers
  • Provide updates regarding services and timelines
  • Assist with general administrative support

Benefits

  • Consistent full-time hours
  • On-the-job training
  • Growth potential within operations or leadership tracks
  • Team-focused work environment
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