Client Support Specialist, Radius Product
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About The Position
We are looking for a Client Support Specialist with insurance-industry experience, strong communication and problem-solving skills to join our growing Client Support team. While this is not your typical help desk environment, you’ll provide support to our clients by responding to ad hoc requests via phone, video, email, and live chat. Our team’s goals are to provide clients the tools and information they need to be successful. Whether it’s answering a question about how something works, recommending best practices and strategies for successful utilization of features or conducting general troubleshooting, our support team strives to turn all interactions into positive results. In this role, you’ll do everything from helping people reset their password to strategizing with clients to implement Radius as a one-stop shop for their marketing and policy management needs.
