Client Support Specialist Entry Level

Make a Change Management Group

408d • $45,000 - $65,000

About The Position

The Client Support Specialist is an entry-level role focused on providing exceptional support to clients and their customers. This position serves as a vital link between the company and its clients, helping to educate customers about products and services while fostering strong relationships. The role includes comprehensive training and opportunities for growth into leadership positions within the organization.

Requirements

• Self-driven and open to learning all aspects of the business
• Excellent communication skills and comfortable conducting presentations to select client customers
• Ability to work both independently and as part of a team
• Positive, upbeat, team-oriented attitude
• Professional demeanor when working with the team and customers

Responsibilities

• Becoming an expert on all client product and service knowledge to be able to answer all customer questions
• Mastering the full sales cycle in order to complete sales orders for specific customers
• Establishing continued communication with customers so they may stay informed on any product or service orders
• Working with other members of the Sales & Marketing team to share tips to be able to learn from one another and improve as a team
• Attending daily team meetings where goals are discussed and standards are set
• Receiving ongoing training that focuses on leadership development

Benefits

• On-the-job training
• Paid time off
• Professional development assistance
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed