Client Support Representative - Part Time

Awardco • Lindon, UT

102d • $15 - $15

About The Position

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts-especially our own employees! And as winners of Glassdoor's Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk. Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has the best experience possible while using our product. We have the following shift available: Monday - Friday from 11AM-4PM. The hourly rate for this role is $15/hour.

Requirements

• Positive attitude and work ethic
• Friendly and personable disposition
• Tech-savvy and quick learner
• Problem-solving skills
• Excellent communication skills - written and verbal

Nice To Haves

• Familiarity with Salesforce
• Familiarity with Microsoft Excel
• Familiarity with Google Suite
• Familiarity with Zendesk

Responsibilities

• Fulfill client orders and aid in support tickets
• Work directly with platform users in answering their questions and helping to resolve any issues
• Communicate with clients via email, chat, and phone
• Ensure client satisfaction in every interaction

Benefits

• Great Place to Work certified
• One of the Best and Brightest companies to work for
• Leadership that listens
• New 200,000 sq. ft. headquarters

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Publishing Industries
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees