Client Support Liaison

Traveling with Mchaila • Baltimore, MD

1d • Remote

About The Position

We're looking for a proactive and detail-oriented Client Support Liaison to serve as a key point of connection between clients and internal teams, ensuring requests are handled efficiently and communication remains clear throughout each stage of the process. This fully remote opportunity is ideal for someone who enjoys supporting others, staying organized, and keeping workflows running smoothly.
In this role, you'll use structured systems, tools, and training to assist with client coordination, track updates, and help maintain a seamless experience. You'll work independently while ensuring accuracy, professionalism, and consistency in every interaction.

Requirements

• Strong communication and interpersonal skills
• Ability to manage multiple tasks and stay organized
• Experience in customer service, coordination, or administrative support (preferred, not required)
• Comfortable working independently in a remote environment
• Detail-focused, reliable, and proactive
• Tech-savvy and able to quickly learn new systems
• Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Responsibilities

• Act as a liaison between clients and internal teams to support ongoing requests
• Respond to client inquiries and provide clear, accurate information
• Coordinate schedules, updates, and task progress across workflows
• Track outstanding items and follow up to ensure timely completion
• Maintain organized digital records and client documentation
• Support smooth communication and a positive overall client experience

Benefits

• Fully remote flexibility
• Structured onboarding and ongoing support
• Clear systems and workflows designed for success
• Opportunity to build valuable client support and coordination skills
• Supportive and collaborative team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed