Client Support Engineer
Thrive Operations•New York, NY
432d
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About The Position
The Client Support Engineer role at Thrive involves providing technical support for hardware, software, and connectivity issues to clients in New York City. The position requires diagnosing problems, offering step-by-step solutions, and conducting one-on-one training for end-users. The engineer will work closely with clients on-site, addressing service tickets and escalating complex issues as necessary, while also performing maintenance and reporting tasks.
