Client Support Coordinator

Reed's AdventuresPhoenix, AZ
3dRemote

About The Position

Join our team as a Client Support Coordinator, supporting clients by organizing personalized vacation plans and coordinating booking details in a remote environment. In this role, you will assist individuals and families as they prepare for upcoming vacations by organizing itinerary elements, coordinating reservations, and ensuring that all travel arrangements are clearly documented and easy to follow. Your primary focus will be maintaining organization, accuracy, and consistency while supporting clients throughout the planning process. As a Client Support Coordinator, you will assist with coordinating vacation arrangements that may include accommodations, transportation, and scheduled activities. Many plans involve multiple reservations and timeline considerations, so attention to detail and the ability to manage planning workflows efficiently are essential. You will help ensure that reservations are confirmed correctly, itinerary components are aligned, and planning information is organized in a clear and structured format. Communication is an important part of this role. You will help maintain consistent updates, gather necessary details, and ensure that all planning information is accessible and easy for clients to understand. You will also assist with tracking timelines and following up on outstanding items to ensure each vacation plan remains organized and complete. This position is fully remote and well suited for individuals who enjoy organization, client communication, and coordinating detailed plans. Training is provided to ensure familiarity with planning tools and coordination systems.

Requirements

  • Strong organizational and communication skills
  • Detail-oriented with dependable follow-through
  • Comfortable working independently in a remote environment
  • Ability to manage multiple tasks and timelines
  • Tech-comfortable and able to learn new systems

Responsibilities

  • Coordinate vacation planning timelines and itinerary details
  • Manage reservations, confirmations, and scheduling elements
  • Maintain accurate documentation and planning records
  • Monitor planning progress and follow up on pending items
  • Communicate updates and itinerary details clearly
  • Support organized and efficient planning workflows

Benefits

  • Flexible remote scheduling
  • Performance-based pay structure
  • Structured training and onboarding
  • Ongoing professional support and mentorship
  • Clear systems and workflows for success
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