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As part of the global CX team this role will focus on the support of SS&C clients who use Skyline to manage and measure their business operations. Qualified candidates will have experience with commercial and residential property management, specifically general ledger accounting and operational workflows. While you will be working with other experienced SME's, you will have a proven track record of providing exceptional support in a demanding client environment. Successful client outcomes will be measured by client satisfaction as well as meeting and exceeding case closure metrics.