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The Client Support Associate role at Jackson Hewitt Tax Service is designed for individuals who excel in a customer service-oriented environment. This position focuses on building strong relationships with clients, ensuring exceptional experiences, and providing essential support during their visits. The role involves engaging with clients, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients engaged during wait times. The company welcomes applicants from all backgrounds and experience levels, emphasizing a positive impact on clients' journeys.