Client Support and Scheduling Coordinator

Woofie's of Space Coast•Merritt Island, FL

16h•$14 - $16•Remote

About The Position

As a Client Support and Scheduling Coordinator, your day will focus on helping our pet care operations run smoothly. This role is focused on hands-on client scheduling and support. It is not a management or supervisory position. You will coordinate schedules so that services are booked correctly, follow up on invoices and payments, and handle daily tasks that keep everything on track. You will also resolve issues when they come up and make sure compliance is met. Much of your work will involve phone calls, texts, and emails, and you will use Microsoft Office and CRM tools to stay organized. Every day, your role will support our team and the pet parents who rely on us. Woofie's of Space Coast is more than a pet care company-we're a trusted partner for pets and their families. We provide high-quality care and build genuine relationships with every client, treating pets and their homes as if they were our own. Our team values collaboration, excellence, and continuous learning, making it a great fit for animal lovers who want a supportive, growth-oriented environment. If you care about reliability, excellent customer service, and have a true passion for animals, you'll feel right at home with us.

Requirements

1+ year(s) of experience in scheduling and client support
Proficiency with Microsoft Office
CRM knowledge
Ability to manage phone systems and text support
Access to high-speed internet
Personal cell phone for work use
Strong organizational skills and attention to detail
Not currently in a management role, or seeking a management or supervisory position
Must be a Brevard County resident
Must have the ability to pass a background check