Ashland University-posted 11 months ago
Full-time
Ashland, OH
Educational Services

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This position is responsible for Tier 2 & 3 support monitoring, maintaining, testing, and repairing Ashland University workstations, and classroom equipment. This position will also provide oversight, mentoring, knowledge bases, and training student workers. Be well versed in current and emerging computing, mobile device, and workstation technologies as they apply to the University environment. Provide recommendations and insight on best practices in their support. Conduct periodic needs analyses as directed by the Director of Information Technology User Services. Provide formal and informal training, and expert level field troubleshooting.

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