Client Support Agent

Xperience Xscape Travels • Long Beach, CA

13d • Remote

About The Position

Join Xperience Xscape Travels as a Client Support Agent ! We are looking for friendly and coachable individuals to provide excellent support to our customers. No prior experience needed — we offer full training . Your role will be to handle customer inquiries, resolve issues, and ensure our clients have a smooth experience with our travel services.

Requirements

• Must be coachable and eager to learn
• No experience required — full training provided
• Strong communication skills and professional phone etiquette
• Must be located in the United States, the United Kingdom, Australia, New Zealand, Mexico, the Caribbean islands, or Europe
• Basic computer and internet proficiency
• Ability to multitask and manage time effectively

Responsibilities

• Respond to customer inquiries via phone, email, and chat
• Resolve issues related to bookings, cancellations, and changes
• Provide information about travel products and services
• Handle customer concerns in a professional manner
• Maintain detailed records of customer interactions
• Ensure all customer support requests are addressed promptly and professionally
• Follow up on customer feedback to ensure satisfaction

Benefits

• Full training provided
• 100% remote work
• Flexible schedule
• Competitive pay
• Growth potential in a growing company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed