Client Success Partner

StorageMart | MMS • Columbia, MO

68d • $19

About The Position

As a sales representative, you will be responsible for handling inbound and outbound calls in a timely manner. Your role involves positively engaging with potential and current customers, promoting our services, and closing sales to achieve individual and company goals. You must provide an excellent experience to all callers, answering all calls in a professional and friendly manner. You will guide callers through the sales process, understanding their needs and recommending suitable storage solutions while adhering to key performance indicators related to call volume, conversion rates, and customer satisfaction.

Requirements

• Open availability required, including at least one weekend day.
• Ability to work from 11am to 10pm.
• Excellent communication skills.
• Ability to handle objections and rejection.

Responsibilities

• Handle inbound and outbound calls as trained and in a timely manner.
• Engage positively with potential and current customers.
• Promote services and close sales to achieve individual and company goals.
• Answer all calls in a professional and friendly manner.
• Complete all outbound calls as assigned.
• Address caller's needs and guide them through the sales process.
• Repeat and/or spell caller’s information back to them.
• Go over end of call wrap up including rental requirements and features.
• Build positive relationships with callers through active listening.
• Stay informed about features, procedures, and benefits of services.
• Handle objections and rejection persuasively and resiliently.
• Perform other duties as assigned.

Benefits

• Pay rate of $19.50 per hour.

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 251-500 employees