Client Success Manager
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About The Position
ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative 'one-team' culture. We are looking for a dynamic person to join our in-house team as a Client Success Manager on a permanent basis. This is a remote position, in the New Jersey/Pennsylvania area. The Client Success Manager is an integral, hands-on leader for a group of our clients, providing vision, strategic counsel, agency expertise, accountability, and growth across our partnerships. The position requires proven success in delivering on organic growth, client relationship development and strategic insight for supporting the diverse range of clients (pharmaceutical, biotechnology, OTCs, medical devices, and consumer). This means elevating transactional client engagements to consultative, value-driven ones; generating, qualifying, and defining new opportunities across teams within client organizations; earning the respect and sought-after counsel of senior client stakeholders; and pushing the work to drive impactful results. Previous experience working with a CRO and managing pharmaceutical and biotechnology accounts required (mandatory). Join our team: you can be part of making a difference in peoples' lives and experience a fulfilling and rewarding career!
