The Client Success team ensures our 12,000+ global clients are delighted with their solutions and services, realizing value, and achieving desired business outcomes. Client Success Managers (CSMs) are essential client advocates responsible for guiding clients after the deal closes and crafting outstanding experiences throughout their lifecycle. You will develop, deliver, and drive best practices for Brightly products to proactively cultivate adoption behaviors, subscription renewals and expansion opportunities. The ideal candidates will have Customer Success skills, be SaaS savvy and have the ability to thrive in a high-impact organization.