Client Success Manager
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About The Position
The Client Success Manager works directly in a client-facing role to deliver ongoing support and guidance on product reporting and analytics after the sales cycle has completed. The candidate will have operational responsibilities and will focus on relationship-building and proactive support activities that in turn promote overall customer satisfaction, product adoption, retention, and renewals. This individual will manage high profile accounts in our industry and is primarily focused on retaining and identifying new revenue opportunities from existing clients. The ideal candidate has a history of success interacting with clients and managing those relationships.
