Client Success Manager
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About The Position
Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! We are looking for a dynamic and innovative Vendor Success Manager to join our team in Portsmouth, NH! In this role, you will be responsible for revenue and customer delight by proactively guiding customers towards their desired outcomes through the adoption of Paymode-X services. It is important to understand customers' needs to identify ways they can maximize the value of Paymode-X to achieve their business goals. You are responsible for enriching the customer experience throughout the life cycle through proactive engagement and resolving questions and concerns about their Paymode-X membership. You will work closely with Paymode-X Vendor Sales team to expand business by identifying new revenue opportunities. And you will work cross functionally with Payer Account Managers and Member Services to address customer questions and concerns resulting in long term Customer commitment to the Paymode-X network.
