Client Success Manager/ Sales Representative
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About The Position
The Business Development Representative, known internally as Onboarding Specialist, works in-office at our Mountlake Terrace Headquarters to serve as the primary point of contact and professional support for newly contracted mental health professionals throughout the beginning stages of their partnership with us. This person will become an expert on all relevant aspects of the onboarding process, early-stage private practice management fundamentals, technology systems, and relationship building, and will motivate provider members who are learning to run a successful private practice. The Onboarding Specialist will also be a supportive driver for the growth of the company by planting the seeds of successful long-term partnerships. This role will rely heavily on detailed and thorough organizational systems and documentation, in addition to creativity and follow through when solving problems. The Onboarding Specialist should be resourceful, analytical, adaptable, and organized with the ability to build rapport with providers (our partners), while upholding the goals of the business. This is a versatile role, so applicants of many backgrounds may have translatable skills.
