Client Success Manager I
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About The Position
The Client Success Manager (CSM) will oversee a diverse book of business spanning multiple product lines and customer segments. This role requires a strategic, customer-centric professional who can balance high-touch and low-touch account management, ensuring that customers realize maximum value from our solutions while driving revenue retention and expansion. As a Client Success Manager, you will work closely with urgent care operators, administrators, and providers to drive value realization, optimize revenue retention, and identify expansion opportunities. You will serve as a trusted advisor, ensuring customers achieve operational success and improving patient workflows and financial performance while maximizing the value of our solutions.
