Client Success Director
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About The Position
At MMIT, we simplify the complexities of healthcare to smooth access to life-saving therapies. Our collective teams achieve this through prioritizing cultivating industry-leading data coupled with cutting-edge technology to solve some of healthcare's most complex challenges. MMIT is regarded as a trusted go-to-market partner that identifies barriers to patient access and helps coordinate major stakeholders to move therapies from pipeline to prescription-answering the “what” of how payers cover therapies and the “why” behind those decisions. MMIT's product portfolio has been built by listening to our clients, and with expert teams of pharmacists, clinicians, data specialists, and market researchers who provide foresight, clarity, and confidence. In 2022, MMIT joined forces with other market-leading pharmaceutical-solutions providers to launch Norstella, which aims to deliver must-have answers for critical strategic and commercial decision-making along the entire drug development journey. The Client Success Director (CSD) is directly responsible for driving client outcomes and building long-term relationships that result in positive retention and growth of the Enterprise client segment. This position will focus primarily on MMIT's largest Enterprise customer base, partnering directly with clients to advance our joint mission to smooth patient access to therapies, by ensuring successful deployment, adoption, and utilization of MMIT's products and services.
