Client Strategy Manager - Corporate Brands & Retail
About The Position
We are looking for a Client Strategy Manager (CSM) to join our growing Corporate business. This individual will be focused on managing relationships across our key brand and retail customers. In this role, you will become an expert in understanding our clients' key business challenges and ensuring we drive adoption and value through our solutions. Your role will be focused on driving strong client engagement and relationships to ensure value creation, leading to favorable renewals and commercial success. This role will include supporting clients in partnership with an Account Executive (AE) and Solutions partners. This remote-friendly opportunity can sit in NYC (where our headquarters is located), one of our office hubs (Austin, Miami, Denver, Mountain View, or Seattle), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. Please note that we pay NYC-based salaries for US roles regardless of where employees choose to work. As a Client Strategy Manager, Corporate at YipitData, you will: Own and cultivate relationships with your clients by: Leveraging product expertise to drive value, user engagement, and deeper adoption Understand the client base and the jobs that need to be done. Becoming a trusted resource for our clients by acting as a thought partner and providing top-notch service Advocating for client needs cross-departmentally Creating and executing account growth & engagement strategies Manage commercial strategy by: Developing rapport with key decision-makers Partnering with cross-functional partners (Account Executives and Product teams) to create, set and execute account strategy Identifying upsell opportunities to augment contract value Contribute to building best-in-class practices within our growing Corporate team
Requirements
- You have a minimum of 3+ years of relevant client-facing experience
- You can think holistically about an account and build strategic relationships to support your user engagement, value creation, and positive renewal outcomes.
- You are passionate about making your clients successful
- You can proactively identify value-adding opportunities for your client base through discovery
- You can manage a high-touch, high-volume client base
- You are both a self-starter and a team player
- You are energized by contributing to the future of YipitData and the Corporate business.
Responsibilities
- Leveraging product expertise to drive value, user engagement, and deeper adoption
- Understand the client base and the jobs that need to be done.
- Becoming a trusted resource for our clients by acting as a thought partner and providing top-notch service
- Advocating for client needs cross-departmentally
- Creating and executing account growth & engagement strategies
- Developing rapport with key decision-makers
- Partnering with cross-functional partners (Account Executives and Product teams) to create, set and execute account strategy
- Identifying upsell opportunities to augment contract value
- Contribute to building best-in-class practices within our growing Corporate team
Benefits
- We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!
- Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
