Client Strategy Account Manager
About The Position
Rising Tide Interactive’s Account Managers are our clients’ primary point of contact and keep the trains moving across our internal teams. If you have the ability to simultaneously run multiple successful digital campaigns and are excited to learn directly from pioneers in the industry, then this is the role for you. In this role, you’ll assist our clients with a variety of objectives, including digital advertising and persuasion, mobilization, grassroots fundraising (including email and SMS), and supporter acquisition. As a member of our team, you will: Serve as the day-to-day contact for multiple digital clients, such as campaigns, ballot initiatives, campaign committees and nonprofits Work closely with clients and the client strategy team to understand each client’s unique messaging and strategy, translating that to relevant internal teams across digital ads, email, and SMS campaigns. Actively develop relationships with clients and ensure all client interactions are timely, constructive and professional Gather, QA, and distribute meeting materials in advance of meetings Onboard new clients and manage financial and contractual aspects of projects with supervision of Lead Strategists and Directors Collaborate with lead strategists and account principals to track key performance indicators and overall client satisfaction Draft direct response ad copy and work with the design and video team to execute direct response creative concepts Develop email and SMS content concepts and work collaboratively with content strategists to execute ideas Assist in drafting email and SMS content as needed Actively track current events and news as they relate to client issues and localities and integrate into content planning Help manage digital ad campaigns, ad optimizations, monthly content calendars, production schedules, and budgets Supervise Account Associates’ client facing work and train junior staff on relevant responsibilities Assist with email production and perform production as needed Assist in launching new ad campaigns and tracking results Perform other duties as may be assigned
Requirements
- A professional with at least one year of experience in digital marketing
- Demonstrated commitment to Democratic candidates and causes
- Demonstrated ability to multi-task and manage multiple projects when assigned
- Must have superior project and time management capabilities within a fast paced, high productivity environment
- Demonstrated ability to anticipate and effectively communicate and solve practical problems or issues
- Ability to work and communicate within a team structure while also being able to work independently with minimal supervision
- Strong written and verbal communication skills with an emphasis on attention to detail
- Must be highly motivated, action oriented, and client focused
Responsibilities
- Serve as the day-to-day contact for multiple digital clients, such as campaigns, ballot initiatives, campaign committees and nonprofits
- Work closely with clients and the client strategy team to understand each client’s unique messaging and strategy, translating that to relevant internal teams across digital ads, email, and SMS campaigns.
- Actively develop relationships with clients and ensure all client interactions are timely, constructive and professional
- Gather, QA, and distribute meeting materials in advance of meetings
- Onboard new clients and manage financial and contractual aspects of projects with supervision of Lead Strategists and Directors
- Collaborate with lead strategists and account principals to track key performance indicators and overall client satisfaction
- Draft direct response ad copy and work with the design and video team to execute direct response creative concepts
- Develop email and SMS content concepts and work collaboratively with content strategists to execute ideas
- Assist in drafting email and SMS content as needed
- Actively track current events and news as they relate to client issues and localities and integrate into content planning
- Help manage digital ad campaigns, ad optimizations, monthly content calendars, production schedules, and budgets
- Supervise Account Associates’ client facing work and train junior staff on relevant responsibilities
- Assist with email production and perform production as needed
- Assist in launching new ad campaigns and tracking results
- Perform other duties as may be assigned
Benefits
- 100% employer-funded health, dental, vision, life, and disability insurance for employee
- healthcare flexible spending account
- employee assistance plan
- 401k plan with employer match
- student loan repayment plan with employer match
- monthly cell phone and public transit allowance
- work from home stipend
- professional development stipend
- open leave
- paid parental leave
- paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
