Client Stabilization Specialist

Community Bridges, INC • Phoenix, AZ

66d

About The Position

The Community Bridges, Inc. (CBI) Client Stabilization Specialist is a shelter or temporary lodging site-based position with a primary role of working with individuals and families who are experiencing homelessness. The position will ensure individuals or families who are entering shelter or temporary lodging are stabilized. The position will conduct intakes into HMIS, provide education on the rules and responsibilities, resources, and provide overall orientation while in shelter or temporary lodging. The position is responsible for face-to-face visits, perimeter walks, and the escalation of issues impacting the stabilization of individuals or families in shelter or temporary lodging. Client Care Specialists will ensure communication with leadership and Client Care Coordinators on program violations to ensure issues are addressed so individuals or families can stabilize. The Client Care Specialist will communicate with leadership any identified needs of individuals who present with complex substance use, mental health, housing, and medical care needs to ensure the proper coordination of services. The CBI Client Stabilization Specialist is responsible for completing data entry into established data system, including, violations, end of shift notes, and room checks. The position is also responsible for identifying the need for completion of a housing prioritization assessment for all individuals.

Requirements

• High school diploma or GED is required.
• Minimum of 12 months of recovery from substance use and/or mental health disorders required.
• 1-3 years of full-time health care related work experience preferred.
• Valid Identification required.
• Behavioral Health Technician (BHT) certification preferred but not required.
• Arizona Fingerprint Clearance Card (program specific).

Nice To Haves

• Behavioral Health Technician (BHT) certification in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures.
• Completion of CBI Peer Certification within 90-days of being hired.

Responsibilities

• Work with individuals and families experiencing homelessness to ensure stabilization.
• Conduct intakes into HMIS.
• Provide education on rules and responsibilities, resources, and orientation in shelter or temporary lodging.
• Perform face-to-face visits and perimeter walks.
• Escalate issues impacting stabilization to leadership and Client Care Coordinators.
• Complete data entry into established data systems, including violations, end of shift notes, and room checks.
• Identify the need for completion of a housing prioritization assessment for all individuals.

Benefits

• Generous PTO accrual (5 weeks)
• Medical, Dental, Vision, Disability, Life, Supplemental plans
• Hospital indemnity/Critical Illness
• Pet Insurance
• Dependent Care Savings, Health Care Savings
• 401K with employer match - 100% vested upon enrollment
• Wellness programs
• Tuition Reimbursement and Scholarship Programs
• Very Competitive pay rates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees