Client Specialist - District Attorney's Office
About The Position
Pathways serves as the Diversion Program for Jefferson and Gilpin County and is managed by the 1st Judicial District Attorney's Office. The Client Specialist position provides supervision and case management support to individuals referred to the Pathways Program, coordinates services through community partners and treatment providers, and works in concert with the Pathways Team to assist our clients in repairing harm, avoiding collateral consequences of a criminal conviction, and building lasting connections with community supports. This position will support the Safe & Licensed Driver program.
Requirements
- 3 years of work-related experience.
- Bachelor’s Degree in sociology, social welfare, social work, psychology, criminal justice, or other related social science.
- Valid Colorado Driver’s License within 30 days of hire.
- Note an equivalent combination of education and experience is acceptable.
Nice To Haves
- Proficient in using Microsoft Office Programs (Outlook, Word, Excel).
- Strong communication and customer service skills and attention to detail.
- Ability to function at a high level in a busy environment while managing a large caseload.
- Prior experience working within courts and/or court-related programs such as Diversion.
Responsibilities
- Completes screening to determine eligibility and suitability for participation in the Pathways program.
- Utilize necessary databases to inform the development of an individualized case plan that connects participants to the appropriate level of services.
- Connects individuals with community-based and public agencies to provide services and support identified in the case plan.
- Demonstrates cultural sensitivity and the ability to work with diverse staff, youth, families, community members, and internal and external partners.
- Represents the Pathways program in court to screen and refer prospective participants to a Pathways program.
- Maintains detailed case notes and records of communication and transactions for all assigned clients.
- Assist individuals with removing barriers that impact their ability to successfully complete case plan tasks.
- Maintains communication with the courts to provide status updates for all assigned clients.
- Other duties as assigned.
Benefits
- medical, dental and vision insurance
- paid time off and holidays
- retirement matching
- wellness programs
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1,001-5,000 employees
