Client Solutions Manager

Faegre Drinker • Minneapolis, MN

79d • $122,500 - $137,000

About The Position

Faegre Drinker has an opportunity for a Client Solutions Manager to work with our Innovation team in our Chicago, Minneapolis, Philadelphia, Denver, or downtown Indianapolis office. You will be part of a dynamic team dedicated to supporting Faegre Drinker’s client-facing solutions. This position will work with other talented individuals who share a passion for doing great work in the best interest of our clients.

Requirements

• Bachelor’s degree or equivalent years of experience.
• Minimum of 5 years of client service experience as well as project coordination and/or management experience.
• Minimum of 2 years of supervisory experience that includes developing team members professionally.
• 4-6 years designing and building extranet solutions or related work experience.
• Demonstrated expertise with SharePoint Online and collaboration tools.
• Skilled in using process automation platforms (PowerAutomate, NeotaLogic, document automation tools, etc.).
• High proficiency in Microsoft Office applications (Word, Outlook, and Excel).

Responsibilities

• Identifies, prioritizes, and manages the implementation of client-facing solutions.
• Promotes awareness and adoption of these solutions by actively engaging with colleagues across the firm.
• Evaluates tools, processes, and services that can enhance the delivery of client solutions, as well as lead proofs of concept or pilots as appropriate.
• Manages complex, multi-person projects, and timelines including defining scope, objectives, allocating resources and assigning responsibility, as well as monitor progress.
• Manages the day-to-day operations of the innovation solutions team, overseeing performance, mentoring, training, and career development.
• Ensures team compliance with firm policies and supports adaptability in a fast-paced, evolving environment.
• Other duties as assigned.

Benefits

• Flexible working environment for work-life success.
• Opportunity to participate in firm-sponsored volunteer events.
• Wellness programming with personalized content and activities.
• Professional environment and the opportunity to work with experts at the top of their fields.
• Variety of health plan options, as well as dental, vision and 401(k) plans.
• Generous paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees