Client Solutions Consulting Director

Cox Automotive • Atlanta, GA

99d • $144,900 - $241,500 • Remote

About The Position

The Client Solutions Consulting Director leads enterprise-level strategic solutions across the Cox Automotive Platform, developing new products and solutions to protect and drive revenue growth within the Partner+ Client segment. This role collaborates closely with various sales team members throughout account planning, the sales process, and ongoing client performance evaluations, providing expertise on automotive solutions.

Requirements

• Bachelor's degree in a related discipline and 10 years' experience in a related field.
• The right candidate could also have a different combination, such as a master's degree and 8 years' experience; a Ph.D. and 5 years' experience in a related field; or 22 years' experience in a related field.
• Expertise in automotive retail processes and technologies, emphasizing consumer experience and retailer sales efficiency.
• Extensive subject-matter knowledge of major automotive enterprises (OEMs, lenders, rental fleets), online transactions, consumer experience, and eCommerce.
• 10 or more years of relevant industry experience in automotive or related fields such as technology consulting, enterprise software, or CRM platforms.
• Ability to travel up to 50% of the time.

Nice To Haves

• Advanced degree preferred.

Responsibilities

• Provide expert solutioning, client demonstrations, and product recommendations that reflect market trends and product knowledge.
• Collaborate with stakeholders to develop and execute retail strategies that deliver targeted business outcomes and key performance metrics for both clients and Cox Automotive.
• Maintain a deep understanding of Cox Automotive's consumer solutions, retail solutions, and our automotive platform, including product integrations and collective value delivery to clients.
• Support enterprise sales and client management teams with subject-matter expertise across Cox Automotive's portfolio of Consumer and Retailer solutions.
• Build relationships with technical leaders in client organizations.
• Consult with clients, clearly communicating Cox's value proposition, designing solutions, and offering thought leadership to business, technical, and key client stakeholders.
• Translate client business and technical requirements into practical, composed Cox Automotive solutions.
• Collaborate with internal and external technical teams to ensure solutions meet specifications and align with client needs.
• Gather and synthesize Voice of the Customer (VoC) feedback, ensuring it influences product strategy internally.

Benefits

• Flexibility to take as much vacation with pay as they deem consistent with their duties.
• Seven paid holidays throughout the calendar year.
• Up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Health care insurance (medical, dental, vision).
• Retirement planning (401(k)).
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Wholesale Trade Agents and Brokers
• Education Level: Bachelor's degree