Client Solutions Associate

Recruiting From Scratch • San Francisco, CA

4d • $72,000 • Hybrid

About The Position

Our client is a fast-growing, venture-backed marketplace connecting companies with industry experts for high-quality insights and research. Their platform is used by leading venture capital firms, consulting firms, and startups to access specialized knowledge across technology, healthcare, and other industries. With strong early traction and rapid growth, the company is scaling its team to meet increasing demand. This is an opportunity to join a high-energy, customer-facing team and play a key role in building and scaling a category-defining product.

Requirements

• 0–4 years of professional experience (open to new graduates)
• Strong communication and interpersonal skills
• Experience in client-facing, sales, consulting, or customer success roles (internships or full-time)
• Demonstrated ability to manage multiple tasks and priorities in a fast-paced environment
• High ownership mindset with a proactive, problem-solving approach
• Interest in startups and high-growth environments
• Based in or willing to relocate to San Francisco

Nice To Haves

• Prior experience at startups, consulting firms, or customer-facing roles in tech
• Familiarity with expert networks, research workflows, or marketplaces
• Strong academic background with demonstrated extracurricular commitment (e.g., leadership roles, athletics, clubs)
• Interest in business, technology, or venture capital ecosystems

Responsibilities

• Manage end-to-end client research projects, from understanding needs to delivering high-quality expert matches
• Identify, recruit, and engage subject matter experts through internal networks and external sourcing channels
• Serve as the primary point of contact for clients, ensuring a seamless and high-quality experience
• Coordinate and schedule expert interviews, tracking progress and ensuring timely delivery
• Monitor project performance and incorporate feedback to improve outcomes
• Collaborate with product, engineering, and operations teams to improve workflows and platform experience
• Handle a high volume of interactions daily (10–20+ conversations with clients and experts)

Benefits

• Equity in a high-growth startup
• Fully covered healthcare, dental, and vision
• Hybrid work model with flexibility
• Rapid promotion track (top performers promoted within 6–9 months)
• Global mobility opportunities and company offsites
• Fitness and wellness benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees