Client Solutions Advisor

CCC Intelligent Solutions

93d • $60,800 - $80,000

About The Position

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. We are seeking a motivated and knowledgeable Client Solutions Advisor to drive customer success and product adoption within repair facilities and dealerships. If you’re passionate about helping businesses improve efficiency and performance – especially in the collision and dealership space – we want to hear from you.

Requirements

• College Degree Preferred
• 1 – 2 years in a repair facility, dealership or similar environment (collision estimating experience is a major plus)
• Previous experience in territory management and B2B account management preferred
• Strong presentation, problem-solving, and communication skills
• Comfort with technology, MS Office, and CRM tools
• Willingness to travel extensively (50 – 75% overnight)

Nice To Haves

• Deep Knowledge of collision repair and dealership operations
• Strong work ethic and energy
• Strategic thinker who acts with integrity and customer focus
• Confident decision maker and relationship builder
• Team oriented and adaptable in a fast-changing environment

Responsibilities

• Serve as a trusted partner to our customers to help them achieve their business goals.
• Provide regular onsite and remote support to assigned body shops and dealers.
• Deliver product education and drive adoption of new tools and updates.
• Identify new opportunities and support add-on product sales to boost revenue.
• Guide customers through best practices for using CCC’s electronic parts procurement solution.
• Use performance reporting to support customer success stories and improvements.
• Work cross functionally with sales and implementation teams to maximize value in your territory.

Benefits

• 401K Match
• Paid time off
• Annual Incentive Plan
• Performance Bonus
• Comprehensive health insurance
• Adoption Assistance
• Tuition Reimbursement
• Wellness Programs
• Stock Purchase Plan options
• Employee Resource Groups

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees