Client Services Manager E

Worldpay

18d

About The Position

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Client Services Support Specialist to join our ever-evolving Client Services team and help us unleash the potential of every business. What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

Requirements

• Strong attention to detail and commitment to maintaining high accuracy standards.
• Ability to follow established procedures and compliance guidelines.
• Proficiency with computer systems and willingness to learn new platforms (such as MDS and online application systems).
• Effective communication skills and a collaborative approach to working with internal teams.
• Organizational skills and the ability to manage multiple tasks in a fast-paced environment.

Nice To Haves

• Previous experience in payments, financial services, or a support role.
• Familiarity with compliance, risk review, or auditing processes.
• Experience working with workflow management or document processing systems.

Responsibilities

• Review account documentation and support account specialists in areas such as account boarding, risk reviews, collections, and general account support.
• Assist audit teams to ensure adherence to current Standard Operating Procedures (SOPs), especially those related to Discover.
• Conduct compliance checks and support daily process reviews to ensure accuracy and minimize errors.
• Review and process information in the MDS system and online application system, including running reports, reviewing workflow queues, and verifying banking information.
• Review documents imaged in Worldpay systems, submitted by internal teams or merchants, ensuring completeness and compliance with standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees