Prometheus Laboratories-posted 9 months ago
Full-time • Entry Level
San Diego, CA
Chemical Manufacturing
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The position supports client accounts and laboratory logistics by providing customer support to clients, patients, Prometheus sales representatives, and other departments including marketing and billing. The role involves handling incoming phone calls and requests for test results, information on diagnostic and therapeutic products, and specimen transport kit requests. It also includes maintaining records of client interactions, supporting field Technical Sales Specialists, and ensuring compliance with HIPAA policies.
