Client Services Representative

VCA Animal Hospitals • Salem, OR

10d • $20 • Onsite

About The Position

At VCA Salem Animal Hospital, we provide the highest level of customer support to our treasured "pet parents." A successful candidate will understand the importance of exceptional service and have veterinary experience that will prepare them for playing a role on our team. We are a 9 doctor practice in South Salem offering both Primary Care and Urgent Care services in our newly remodeled facility. Why Join the VCA Team? We are passionate about supporting our associates and are committed to your ongoing education and personal career development. VCA is a community of dedicated professionals that will encourage you to explore everything a Veterinary career has to offer. At VCA we are committed to equity, inclusion, and diversity, and strive to be a place where a talented mix of people want to come, stay, and do their best work. We support a work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the many benefits of joining the VCA team! Access to the people and financial resources of a large veterinary community Leadership opportunities Career development programs Opportunities to give back through strong Shelter partnerships and VCA Charities Tuition support and sponsorships Free mental health and wellness subscriptions (Lyra & Head Space) Referral bonuses Competitive wage Medical, dental & vision insurance Generous pet care discounts Life, long and short term disability insurance Paid parental leave Paid vacation and sick time 401(k) Full-time positions available Why We Want You! As a member of the VCA team, you will support Technician and Doctor teams by creating a positive, low-stress atmosphere for our clients and patients. Your mission will be to win the confidence of every pet parent—by delivering an outstanding client experience—so we can provide exceptional care to every patient. You'll be able to put your excellence on display doing the following every day:

Requirements

• Ability to commute/relocate: Salem, OR: Reliably commute or planning to relocate before starting work (Required)

Nice To Haves

• Veterinary experience: 1 year (Preferred)

Responsibilities

• Multi-line phone answering
• Understanding medical records and their relationship to requests
• Complex scheduling
• Learning and representing our wellness policies
• Expressing your empathetic outlook
• Facilitating product sales
• Invoicing clients
• Helping to resolve client needs

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed