Client Services Representative

LendingTreeSeattle, WA
7d$20Hybrid

About The Position

The Client Services Representative is responsible for activities including, but not limited to: Client account management, settling client complaints/disputes, taking credit card payments, and other projects as needed by the department manager. This is an in-office role located in our downtown Seattle location.

Requirements

  • Have 1 year customer service experience
  • Have professional phone and email etiquette
  • Have the initiative to work independently and thrive in a team environment
  • Have dedicated thinking and problem-solving skills
  • Have proficient skills in Microsoft Office suite.
  • Have ability to deliver customer support like you expect to receive it; with excellence.
  • Have ability to be organized and are a multi-tasker with excellent judgment on prioritization within a high-volume transactional environment.

Nice To Haves

  • Experience in Salesforce or the insurance industry is a plus.

Responsibilities

  • Client account management
  • Settling client complaints/disputes
  • Taking credit card payments
  • Other projects as needed by the department manager

Benefits

  • Medical, dental, vision insurance and 401(k) matching
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