Client Services Representative
BCD Midmarket Holdings
•Remote
About The Position
Are you passionate about delivering exceptional client experiences and driving program success? Join Acendas Travel's Program Management team as a Client Services Representative, where you'll manage corporate travel programs for clients with up to $1M in annual spend, build lasting relationships, and help shape the future of corporate travel solutions.
Requirements
- 3+ years in corporate travel
- GDS (Sabre preferred), Concur/Deem, and Salesforce familiarity
- High school diploma required; some college preferred
- Strong communication, organization, and analytical abilities
- Comfortable managing multiple accounts and working independently
- Intermediate proficiency in Microsoft Suite and CRM tools.
Responsibilities
- Serve as the primary liaison for multiple client accounts, ensuring satisfaction and program efficiency.
- Proactively consult with clients on preferred supplier usage, pricing analysis, and technology solutions.
- Maintain and analyze monthly spend reports to identify trends and opportunities.
- Collaborate with vendors and internal teams to meet client objectives.
- Support new business implementations and technology rollouts.
- Create executive-level reporting packages and present insights via video conferencing.
- Step in as a backup for Program Managers when needed.
Benefits
- Be part of a team that values professionalism, initiative, and collaboration.
- Work in a dynamic environment where your ideas and insights drive real impact.
- Work remotely while engaging with clients in meaningful and impactful ways.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
