Client Services Representative - Operations Department

US DEFAULT GROUP INC • Plantation, FL

80d

About The Position

Client Services Representatives at RAS LaVrar work closely with Legal Assistants to prepare deliverables, field questions, and communicate responses to and from the firm’s clients. Individuals working in this position do some investigative work, but primarily compile and synthesize findings prepared by colleagues into deliverables for the firm’s clients. Client Services Representatives are not expected to draft pleadings.

Requirements

• Bachelor’s Degree or higher preferred
• Individuals who excel in this role typically have academic backgrounds in business, marketing, accounting, and/or public relations.
• Are results-oriented.
• Pay close attention to detail.
• Display comfort and sensibility when working in a high-volume, fast-paced environment.
• Beat deadlines.
• Exhibit time-management skills/ability to work on multiple projects simultaneously.
• Take pride in the ability to work independently and problem solve.
• Demonstrate excellent verbal and written communication skills, including phone and email etiquette.
• Possess foundational computer knowledge and skills including familiarity with programs within the Microsoft Office Suite, especially Microsoft Excel.

Responsibilities

• Prepare deliverables
• Work with colleagues to assemble data and commentary requested by clients
• Ensure assembled data and commentary accurately addresses clients’ requests
• Synthesize data and commentary into responses for the firm’s clients
• Communicate with clients
• Navigate a network of channels through which the firm communicates with clients
• Closely monitor inbound communication from the firm’s clients to ensure it is answered promptly
• Relay inquiries from the firm to its clients and follow up for responses
• Represent the firm in a professional manner

Benefits

• Paid time off
• Paid holidays
• 401K Plan
• Medical, dental, vision and supplemental health insurance plans
• Voluntary life insurance plan

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees