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The purpose of the Client Services Representative is to apply the knowledge of Allied’s products, the Certificates of Insurance, the computer system and company procedures and philosophies along with judgment, in providing service to agents, insureds, providers, and other outside sources on both a pro-active and responsive basis. The CSR will work in a team atmosphere utilizing their expertise and the expertise of their peer group and staff in other departments to solve problems, provide information, and lend assistance involving multiple functions of the company. A CSR will step outside the 'normal' customer service interaction and intentionally create a person-to-person experience, so the customer leaves the conversation with not only the information they thought they were looking for – but the information they need. This is an in-office position Monday - Friday 8am-4:30pm. We are looking for excited and passionate individuals who are ready to work on a team in order to assist our agents, insureds, and providers with questions they may have around their healthcare. Being a team player with a good attitude is critical for success in this role. We offer competitive pay, holidays off, and growth opportunities.
