Client Services Representative - Hybrid (Franklin, TN)

Experian • Franklin, TN

418d

About The Position

The Client Services Representative at Experian is responsible for working closely with clients to address their needs and provide effective solutions. This hybrid role involves managing client records, performing account reconciliations, and collaborating with various teams to enhance client satisfaction. The position requires strong organizational and communication skills, as well as proficiency in Microsoft Excel.

Requirements

• Proficiency in Microsoft Excel and other applications.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Experience in client services or a related field.

Responsibilities

• Work with clients to address their needs and provide solutions.
• Present detailed reports to clients and management.
• Manage client records and documentation.
• Perform reconciliations to ensure accuracy in client accounts.
• Collaborate with other teams to improve client satisfaction.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• 401(k) with 4% match
• Vision insurance
• 401(k) matching
• Employee discount
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees