About The Position

Target Profile Strong customer service or hospitality-based backgrounds (e.g., Disney Client Services have been successful) Financial exposure preferred but not mandatory Highly people‑focused, driven, eager to learn and grow Core Responsibilities Day‑to‑day client contact for smaller to mid‑tier clients Assist with: Account opening Asset movement Navigation of systems and platforms General inquiries and issue resolution No direct transaction processing, but ownership of inquiry through resolution

Requirements

  • Client communication via phone and email
  • Microsoft Dynamics for client correspondence and tracking
  • NetX360 as the primary client platform (used transparently with clients)
  • Strong customer service or hospitality-based backgrounds (e.g., Disney Client Services have been successful)
  • Highly people‑focused
  • Driven
  • Eager to learn and grow

Nice To Haves

  • Financial exposure

Responsibilities

  • Day‑to‑day client contact for smaller to mid‑tier clients
  • Assist with account opening
  • Assist with asset movement
  • Assist with navigation of systems and platforms
  • Assist with general inquiries and issue resolution
  • Ownership of inquiry through resolution
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