Client Services Receptionist

Defense Holdings, Inc. • Boise, ID

7d • Hybrid

About The Position

Defense Holdings, Inc. (DHi) is seeking a Client Services Receptionist to serve as the first point of contact for clients and visitors. The ideal candidate will provide professional, courteous, and efficient support while managing front desk operations and assisting with administrative tasks.
This role requires strong interpersonal and organizational skills, attention to detail, and the ability to manage multiple priorities.

Requirements

• High school diploma; Bachelor’s degree preferred.
• 1–3 years of experience in client-facing or receptionist roles.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Strong organizational, communication, and interpersonal skills.
• Ability to handle confidential client and office information responsibly.

Nice To Haves

• Experience in corporate or defense-related client services.
• Familiarity with client management systems and office administration tools.

Responsibilities

• Greet clients and visitors in a professional and welcoming manner.
• Answer, direct, and manage incoming calls and emails efficiently.
• Schedule appointments, meetings, and client consultations.
• Maintain organized client records and documentation.
• Assist clients with inquiries and provide information about company services.
• Prepare and maintain correspondence, reports, and presentations.
• Support internal staff with administrative and operational tasks.
• Coordinate office resources, equipment, and meeting rooms.
• Collaborate with client services, administrative, and operations teams.
• Support leadership in improving client service workflows and office processes.
• Participate in cross-departmental initiatives as needed.

Benefits

• Competitive base salary (commensurate with experience)
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off (PTO) and Holidays
• Life and Disability Insurance
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees