Client Services Project Manager

Passionhr-posted about 1 year ago
$65,000 - $65,000/Yr
Full-time • Mid Level
Birmingham, AL
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The Client Services Project Manager will lead and coordinate projects from inception to completion within a Birmingham commercial design and furniture firm. This role emphasizes client service, design, and teamwork, requiring the manager to work closely with various internal teams to ensure project success and client satisfaction. The position offers competitive pay, professional growth opportunities, and a collaborative work environment with flexible scheduling.

  • Develop comprehensive project plans covering scope, timeline, budget, and resource allocation.
  • Serve as the primary contact for clients, managing expectations and providing updates throughout the project lifecycle.
  • Collaborate with internal teams to ensure alignment on project requirements and maintain clear communication.
  • Create and maintain project schedules, ensuring timely delivery of all phases while conducting site visits to verify progress and quality.
  • Coordinate with suppliers and contractors, ensuring timely delivery of materials and services while maintaining strong relationships.
  • Proactively address and resolve project challenges, implementing effective solutions to keep timelines and outcomes on track.
  • Maintain accurate and up-to-date project documentation, including specifications, change orders, and progress reports.
  • High school diploma or equivalent required; Bachelor's degree in Design preferred.
  • At least 2 years of experience in project management, design, or similar roles.
  • Proficiency in Microsoft Office Suite; experience with furniture software is a plus.
  • Excellent verbal and written communication skills, with the ability to handle diverse client interactions.
  • Strong problem-solving skills to resolve client and project-related issues efficiently.
  • High attention to detail, ensuring all project deliverables meet quality standards.
  • Ability to manage multiple tasks and adjust priorities to meet deadlines in a fast-paced environment.
  • Experience in an office furniture dealer or manufacturer setting.
  • Experience with furniture software.
  • Competitive salary starting at $65,000 based on experience.
  • Professional growth opportunities.
  • Flexible start time with the option to start the weekend at 2 p.m. on Fridays.
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