Client Services Partner
About The Position
PubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising’s supply chain of the future. PubMatic’s sell-side platform empowers the world’s leading digital content creators across the open internet to control access to their inventory and increase monetization by enabling marketers to drive return on investment and reach addressable audiences across ad formats and devices. Since 2006, our infrastructure-driven approach has allowed for the efficient processing and utilization of data in real time. By delivering scalable and flexible programmatic innovation, we improve outcomes for our customers while championing a vibrant and transparent digital advertising supply chain. Position DescriptionThe Client Services Partner, Advertiser Solutions is responsible for supporting Agency/Advertiser relationships within the PubMatic platform as well as working with current partners and internal teams to fulfill their business needs and optimize their potential for our publishers. Candidate will do this through various tasks including reporting, general account management, deal implementation and monitoring, and managing terms and expectations for new and existing clients.
Requirements
- 3-6 years applicable customer facing experience in either Account Management, Client Services, or Sales roles in the AdTech industry. Relevant experience includes: publishers, ad network/sales house, SSPs, ad exchanges, DSPs, ad agencies and programmatic trading desks.
- Exposure to and familiarity with Programmatic eco-system and industry at large
- Knowledge of programmatic buying and selling including: pricing models, optimization tactics, audience trends and buying technologies
- Proficiency in Excel with a proven ability to convey data and analysis to drive business
- Strong presentation (Including PowerPoint) and negotiation skills
Nice To Haves
- Data Visualization experience with tools such as Looker, Tableau, PowerBI are a plus
Responsibilities
- Work with teams both internal and external to drive business goals and help our clients exceed their KPIs. This includes:
- Dealing with troubleshooting and reporting
- Optimization best practices
- Proactively provide strategic recommendations to existing clients to help upsell/drive incremental revenue growth for PubMatic
- Retain customers by providing world-class customer service
- Has a strong understanding of PubMatic’s tech along with media solutions/products and will use this knowledge to demonstrate PubMatic value to clients
- Be a trusted point of contact for clients and internal asks and will ensure responses are handled in a timely manner
Benefits
- Our benefits package includes the best of what leading organizations provide such as, paid leave programs, paid holidays, healthcare, dental and vision insurance, disability and life insurance, commuter benefits, physical and financial wellness programs, unlimited DTO in the US (that we actually require you to use!), reimbursement for mobile and fully stocked pantries plus in-office catered lunches 4 days per week.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
