Client Services Officer - WMT (Wealth Management)

BANK OF MARIN • Novato, CA

92d • $30 - $41

About The Position

Bank of Marin, voted by our employees as one of the 'Best Places to Work' in the North Bay Business Journal twelve years in a row, is seeking a Client Services Officer to join our Wealth Management and Trust Services team at our corporate headquarters in Novato. In a team-oriented environment, the Client Services Officer will be responsible for assisting trust officers and relationship officers. Responsibilities will include in handling client service request activities and operational tasks on behalf of agency account clients, trustees and beneficiaries, including, but not limited to the administration of securities transactions and real property for trusts, probate and final distribution as directed by the governing document and current pertinent law. Additional duties include providing assistance to co-CSO(s) and performing the duties as back-up when absent. CSO will be responsible for multiple departmental operational and marketing tasks.

Requirements

• 3 – 5 years in a service and operations position in a trust department/firm or in the securities industry customer service or operations function.
• Bachelor’s degree from four-year college or university, or technical school; or equivalent combination of education and experience and/or training.

Responsibilities

• Daily balancing of all securities and cash transactions via custody bank reconciliation, Bank of Marin DDA/Trust funds Account Reconciliation.
• Assist with management, or sale of trust owned real estate.
• Assist with monthly Trust Investment Committee reviews, both Administrative and Investment.
• Reconciliation of fees – monthly, quarterly and fees paid to Advisors.
• Preparation of quarterly/annual Call Report.
• Collect, assemble and mail quarterly commentaries/notices to clients.
• Open/close accounts, Transfer of Assets (TOA -incoming), YTD tracking, maintain BSA/CIP data spreadsheets.
• TOA outgoing closed account process for all closed accounts.
• Resolve overdrafts, errors, loss reporting in conjunction with Director or Trust Officers.
• Coordinate activities and tax reporting with Trust Officer during tax season.
• Maintenance of Proxy service activities.
• Client bill payment processing, filing & client file folder maintenance.
• Printer maintenance and supplies.
• Monitor and distribute WMT group emails from BMO.
• Assist team members with Excel, PowerPoint and Word document creation to support activities.
• Participate and attend educational sessions that enhance knowledge in Trust and Investments.
• Other duties may be assigned.

Benefits

• Comprehensive health care coverage
• Retirement savings plan with employer matching opportunity
• Bank paid employee stock ownership plan
• Tuition reimbursement
• Employee volunteer program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees