Client Services Manager

AO Globe LifeJacksonville, FL
11dRemote

About The Position

AO Globe Life is seeking professionals to help families across the United States access important supplemental benefit programs—all from home. This mission-driven, remote-first opportunity offers professional development, meaningful work, and long-term career growth. Whether you are beginning your career or exploring a new professional direction, this role provides the opportunity to make a real impact while building valuable experience in a supportive environment. You will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options.

Requirements

  • Must be legally authorized to work in the United States
  • Windows-based laptop or desktop computer with a functioning webcam
  • Reliable internet connection

Nice To Haves

  • Experience in customer service, sales, or consulting is helpful but not required
  • Strong communicators who put clients first
  • Organized, independent self-starters
  • Individuals comfortable using Zoom and digital tools
  • Growth-minded professionals who value mentorship and development

Responsibilities

  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Guide clients through available benefit options and assist with enrollment
  • Maintain accurate digital records and follow-up communications
  • Deliver excellent client service and build lasting relationships
  • Participate in ongoing training, mentorship, and team collaboration

Benefits

  • 100% remote role — work from anywhere in the United States
  • Flexible scheduling
  • Warm leads provided — no cold calling or prospecting
  • Weekly pay via direct deposit
  • Paid training and licensing support
  • Ongoing professional development opportunities
  • Advancement opportunities for high-performing team members
  • Supportive and collaborative team culture
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