Client Services Manager ASM

Advantage Sales & Marketing dba Advantage Solutions•Kansas City, MO

11h

About The Position

Client Services Manager At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Client Services Manager who can lead the creation and implementation of in-store marketing events within major retailers. This Client Service Manager will be responsible for project development, budget management, execution monitoring, issue resolution, reporting, and invoicing. This ideal candidate will manage all related financial activities while providing a high level of service to client representatives and the internal team. As part of our winning team, you’ll receive top-tier training, competitive base salary, and a comprehensive benefits package all with the opportunity for career growth. Looking to make an impact on overall growth strategies for the Consumer Packaged Goods industry? Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Client Services Manager is responsible for the creation, approval, and the implementation of events. These responsibilities include project development, budget management, execution monitoring, issue resolution, reporting, and invoicing. Manages all related financial activities while providing a high level of service to client representatives and co-workers. Assist the organization in achieving a services excellence culture.

Requirements

Bachelor's Degree or equivalent experience is required; PMP certified or equivalent experience preferred
1-3 years of experience in the applicable field (i.e. CPG industry, sales and marketing agency, Customer, or Client)
Possess negotiation, project management, and research, analysis, and presentation skills
Creative thinker and self-starter who is able to effectively handle multiple tasks and projects simultaneously
Able to build and maintain strong client relationships
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio, etc.)
1-3 years of experience in Consumer products, brand, or agency
Experience in event execution preferred
Possess negotiation, project management and research, analysis, and presentation skills.
RetailLink knowledge a plus
Creative thinker and self-starter who is able to effectively handle multiple tasks and projects simultaneously
Strong organization, negotiation, and problem-solving skills
Ability to present to large and small groups in a variety of settings
Excellent written and verbal communication skills
Team player with positive attitude.
Able to build and maintain strong client relationships
Proficient is MS Word, Outlook, Excel, PowerPoint

Responsibilities

Project Management duties including: event program tracking, timeline development and management, budget management, pre- and post-promotional analysis, and reporting.
Develop effective client and retailer relations to facilitate communication and execution with internal departments to ensure that deliverables are successfully achieved.
Responsible for monitoring and adjusting project budgets and billing to ensure accuracy and timeliness.
Responsible for over site of timeline revisions.
Ability to make autonomous decisions on behalf of company strategy.
Effectively communicate project KPI’s to stakeholders throughout the business
Perform project management duties to include; event program tracking, timeline development and management, budget management, pre- and post-promotional analysis, and reporting.
Supervise team members and monitor their daily reporting and task performance.
Ability to make autonomous decisions on behalf of our company strategy.
Develop effective client and retailer relationships to facilitate communication and execution with internal departments to ensure that deliverables are successfully achieved.
May be responsible for monitoring and adjusting project budgets and billing to ensure accuracy and timeliness.
Responsible for over site of timeline revisions.