PalAmerican Securityposted 4 months ago
$80,000 - $90,000/Yr
Full-time - Mid Level
Onsite - San Jose, CA
Administrative and Support Services
About the position
The Client Services Manager at PalAmerican Security is responsible for overseeing security contracts and leading a team to ensure exceptional service delivery and client satisfaction. This role involves recruiting and training staff, maintaining client relationships, and tracking performance metrics to uphold the highest standards of security services.
Responsibilities
- Recruit, hire, and train new staff
- Provide performance feedback and recognize talent for management roles
- Ensure security officers are adequately prepared for their assignments
- Track and review KPIs with the Director of Operations
- Conduct site assessments and client visits
- Collaborate on recruitment needs and oversee client billing
Requirements
- High school diploma or equivalent
- At least one year of related experience
- Excellent interpersonal and customer service skills
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Outlook, Word, Excel
Benefits
- Health insurance
- Dental insurance
- Paid time off
- Vision insurance
- Life insurance
