Client Services Manager, Home Health

BAYADA Home Health Care-posted 3 months ago
Full-time • Mid Level
Tucson, AZ
Ambulatory Health Care Services
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BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Medicare-certified Tucson East Visits Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

  • Provide superior customer service and quality home health care
  • Focus on managing coordination of client services and emergent scheduling issues
  • Manage your Client Services Manager caseload while proactively growing it
  • Build lasting relationships with clients, referral sources, payors and community organizations
  • Develop strong, communicative relationships with the team
  • Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
  • Partner with Clinical Managers to provide supervision and support to field employees
  • Bachelor's degree or equivalent experience in healthcare
  • Prior knowledge of/experience with Medicare and OASIS a plus
  • Prior medical office or home care experience preferred
  • Prior supervisory experience a plus
  • Demonstrated record of successfully taking on increased responsibility (goal achievement)
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills
  • Paid holidays, vacation and sick leave
  • Vision, dental and medical health plans
  • Employer paid life insurance
  • 401k with company match
  • Direct deposit and employee assistance program
  • Tuition reimbursement
  • Paid Weekly, base salary plus quarterly bonuses based on KPI metrics and performance
  • Mon-Fri work hours
  • AMAZING culture
  • Strong employee values and recognition
  • Growth opportunities
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